Tag: on the road


Here at Tracka, we recently took some time away from the computer to go out and see how our customers are using the construction diary in the field. Testing Tracka’s site diary is a process that always produces great results, as we look for ways to push the product to the limits wherever possible. Getting feedback from our clients is a key aspect of this process, because they are the ones who are using the program on a daily basis, in a wide range of conditions. At Tracka, our goal is always to produce the best possible product and as a result, we are consistently tweaking the site diary, site manager and project manager options to best reflect the needs of field crews and managers.

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In mid-January, 152hq visited the Port Kembla Coal Terminal and had a chat with some local engineers and project managers about what aspects of the project management game can be improved and how we can incorporate these improvements into our product. As always, the most common concern was lack of knowledge transparency and mountains of paperwork that need to be sifted through and sorted to generate any kind of forecasting reports. This kind of feedback is great for us, as we believe that consistently being in contact with what our client base wants and needs from their project management software is the best way forward. The only method to get reliable feedback is to talk with them directly; they have skin in the game within their industry and they know what is required to get the job done correctly the first time.

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